At Emberley, we understand that choosing the right fireplace or BBQ is a big decision for your home. That’s why we’ve put together answers to some of the most common questions our customers ask. From fuel options to maintenance tips, our goal is to make the process simple and stress-free so you can focus on enjoying the warmth and comfort of your space.
We carry outdoor fireplaces, patio flames, fire tables, and heaters powered by gas, wood, or electricity.
Clean grates regularly, empty grease traps, and check for gas leaks or rust. Cover your grill when not in use and store it properly during off-season months.
We service a wide range of areas across Newfoundland and Labrador. Contact us to confirm if your location is included. If you live off the Northeast Avalon, we can service/install, but there may be added travel charges.
Yes. Annual inspections help ensure safety, efficiency, and long-term performance.
Our products are built to withstand Canadian weather with rust-resistant materials and protective coatings. Covers and regular maintenance are recommended.
Gas and wood fireplaces should be inspected annually to ensure safe and efficient operation. Wood fireplaces may require more frequent cleaning due to creosote buildup. But as long as you cure your wood properly, and if your wood-burning stove/fireplace/insert is installed correctly, you should not have issues with creosote.
You can contact us through our website or call our store directly to book a service appointment.
If you want convenience, go for gas. For smoky flavor and hands-on cooking, charcoal is ideal. Consider the number of burners, cooking area, and added features like rotisserie or side burners.
Well, it comes down to many things! The first thing that you need to nail down is: what fuel do I want to burn? Propane or Wood. Are you looking to install a heater to cut down on your energy bills, or will it only be used when you are sitting around? Do you mind the mess of wood? Do you have access to wood? Many things to consider, but come visit us at Emberley and let us guide you through some of these points.
Servicing a hearth product is essential in keeping the appliance functioning at its best for many years. The qualified service technicians at Emberley Fireplace can help you keep your hearth product working safely and efficiently. Yearly service is recommended on all hearth products, so book early to avoid the fall rush.
Yes, most fireplaces come with manufacturer warranties. Warranty length and coverage vary by brand and model. But here at Emberley, we facilitate all manufacturers’ warranties.
Yes. Many gas fireplaces use direct vent technology, which can vent through an exterior wall instead of a traditional chimney. They can also be direct vented up through the roof of a home.
Still can’t find the answer you’re looking for? Reach out to us today!