We are hiring a Gas Technician to join the Emberley Fireplace team!
As a Technician, you will report to Management and be responsible for delivering profitable revenue and customer satisfaction for Emberley Fireplace.

ROLES & RESPONSIBILITIES
Field Work: You will be in charge of following the standard operating procedures with respect to installation and service of Emberley Fireplace products, including (but not limited to):

  •  Call customers on route to job sites
  • Treat customers with courtesy
  • Leave customer homes cleaner than when we first arrived
  • Install gas fireplaces and stoves
  • Install and test gas lines
  • Diagnose technical issues with stoves, fireplaces, or BBQ’s
  • Maintain proper safety equipment (work safe)
  • Keep vehicle (or trucks) neat, organized & properly stocked
  • Properly complete all paperwork, including pictures, notes, as well as make, model & serial numbers
  • Drive safely and abide by vehicle road laws and regulations


In-House Work

  • Work closely with the sales team in sharing installation and inspection information
  • Keep up to date with training – online and in-person
  • Help sales staff maintain all showroom operational units are in good working order
  • Help warehouse staff maintain inventory organization
  • Treat coworkers with respect

 

QUALIFICATIONS

The ideal candidate must have proficient knowledge in the following areas:

  • Excellent customer service
  • Knowledge of carpentry
  • Willingness to work with wood installation

 

SKILLS & ABILITIES 

  • Excellent customer service and interpersonal skills; 
  • Team player; 
  • Analytical and problem solving;
  • Decision-making; 
  • Effective verbal, written, communication, and listening. 

**Priority will be provided to people that have an active gas ticket for NL or working towards achieving a ticket. However, a keen individual that’s handy and wants to learn will also be considered!

Hours of Work
This is a full-time position. 

  • Monday – Friday & possibly some Saturdays
  • Regular working hours will vary depending on the season and number/type of service calls booked.

Please submit your resume and references to [email protected] and [email protected].


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Emberley Fireplace